Charlene Tay
Administration & Sales Coordinator

With extensive experience in both the creative agency and healthcare sectors, Charlene brings a unique perspective to client service. Her expertise lies in high-level project governance and conflict resolution, honed through years of leading media campaigns and technical projects. In previous service industries such as Specsavers, she leveraged these skills to ensure customer journeys are accurate, efficient, and personalized. She thrives on adapting to new challenges, from mastering optical technology to devising creative solutions that meet diverse customer needs. Charlene’s role at ConferenceNational/Accommodation Link applies her client service skills to ensure clients are being understood, being the bridge of communication between accommodations/venues and clients.